ServiceNow

Associate Customer Success Guide (Portuguese Optional)

Join ServiceNow as an Associate Customer Success Guide in Heredia. Drive customer success using AI-enhanced platform, onboarding, and collaboration. Bachelor's preferred.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 15, 2025

ServiceNow is seeking a Customer Success Guide in the Heredia region to drive customer success, growth, and adoption of their AI-enhanced platform. The role involves onboarding new customers, providing proactive guidance, and collaborating with internal teams to drive adoption, retention, and expansion. This is a fixed-term position with a core office requirement.

Requirements

  • Onboard New Customers
  • Drive Adoption
  • Proactive Guidance
  • Cross-functional Collaboration
  • Best Practices and Enablement
  • Escalation Management

Requirements Summary

Bachelor’s degree preferred. Business/Technology/AI related degree a plus. Experience with AI integration preferred