.svg)
ServiceNow
Associate Customer Success Guide (Portuguese Optional)
Join ServiceNow as an Associate Customer Success Guide in Cariari, driving customer success through onboarding and product adoption. Bilingual skills preferred.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
ServiceNow is seeking an Associate Customer Success Guide to drive customer success within the AMS region of the Americas Free Zone. The role involves onboarding new customers, driving product adoption, proactive guidance, and collaboration with internal teams. This is an on-site role based in the Heredia office, requiring a minimum 3-day work week.
Requirements
- Onboard New Customers
- Drive Product Adoption
- Proactive Guidance
- Cross-functional Collaboration
- Best Practices and Enablement
- Escalation Management
Requirements Summary
Degree in relevant field is preferred, with experience in customer-facing roles. Bilingual skills (English/Portuguese) are a plus. Strong communication and organizational skills needed
