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ServiceNow
Associate Customer Success Manager - German speaker
Join ServiceNow as an Associate Customer Success Manager in Madrid. Leverage ServiceNow skills to enhance customer outcomes and resolve issues. 2+ yrs experience required.
ServiceNow Role Type:
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Job description
Posted on:
September 10, 2025
ServiceNow is seeking an Associate Customer Success Manager in Germany to act as a customer advocate, helping customers achieve their business outcomes. The role involves overseeing a portfolio of customers, promoting ServiceNow best practices, and ensuring customers maximize the value of their investment. This role also requires collaboration with ServiceNow teams and resolving client issues.
Requirements
- Experience leveraging AI to enhance work processes, decision-making, and problem-solving
- 2+ years of experience providing customer professional services or related business support
- Ability to provide independent comprehensive services
- Experience resolving issues through analysis
- Experience in working collaboratively
Requirements Summary
2+ yrs customer service experience. ServiceNow accreditations a plus. Independent services required
