Santander

Software Specialist in Discovery (Service Now) - SDS

Join Santander as a Software Specialist in Discovery (ServiceNow) in Boadilla del Monte. Leverage ITOM/CMDB skills, enjoy hybrid work, and advance your career.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
July 29, 2025

We are looking for a Software Specialist in Discovery (Service Now) for our Boadilla del Monte offices with at least 5 years of experience in ITOM/CMDB (Servicenow).

Requirements

  • Computer engineering or related training.
  • Experience in implementing the Scrum framework.
  • IT Service Management and IT Operation Management knowledge and understanding.
  • Solid experience working with ServiceNow platform, CMDB, Discovery, Service Mapping, Cloud Provisioning and Governance as well as ITSM applications in complex environments.
  • Experience with database design schemas and data modeling.
  • Advanced understanding in agile project management.
  • Experience in customer-facing roles, to understand customer experience (highly desirable) including exposure to different countries / cultures and cross-functional teams.
  • Ability to adapt to changing environments and be results-oriented
  • Spanish and English

Benefits

  • Hybrid working model
  • Flexible working hours
  • Possibility of travelling to collaborate with teams in other countries
  • Opportunities to develop your career in different overseas units and countries
  • Continuous training in innovative technical fields
  • Career plan to ensure your professional growth and that your efforts are duly rewarded
  • Highly competitive salary and bonuses
  • Financial benefits
  • Social benefits

Requirements Summary

Computer engineering or related training, experience with ServiceNow platform, advanced understanding in agile project management