Associate Customer Success Manager

This Associate Customer Success Manager role focuses on serving ServiceNow customers, acting as an advocate to help them achieve business outcomes through prescriptive guidance. The role involves working with a portfolio of customers to identify how to effectively leverage ServiceNow's innovative AI-enhanced technology and guide them to webinars and Community content. The company seeks a self-starter with a passion for customer success, embracing AI and guiding the journey of ServiceNow's customers.

Requirements

• Leveraging or critically thinking about how to integrate AI into work processes.
• 2+ years of related work experience
• Proficient knowledge of standard principles, theories, concepts and techniques.