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ServiceNow
Associate Customer Success Manager
Join ServiceNow as an Associate Customer Success Manager in Staines, Greater London. Leverage ServiceNow skills to guide customers, ensuring successful integration and maximizing ROI. 2+ years in customer service required; certifications a plus.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 15, 2025
ServiceNow is seeking an Associate Customer Success Manager to act as an advocate for their customers. This role involves overseeing a portfolio of customers, providing prescriptive guidance, and ensuring they achieve business outcomes through ServiceNow products. The goal is to help customers successfully integrate ServiceNow and maximize their investment.
Requirements
- Leveraging or critically thinking about how to integrate AI into work processes
- Providing independent comprehensive services
- Experience resolving issues through analysis
- Experience in working collaboratively
- ServiceNow accreditations or certifications a plus
Requirements Summary
2+ years of customer service exp. ServiceNow accreditations a plus. Independent problem solving skills. Collaborative teamwork
