Moderna

Associate Director -Network Operations

Join Moderna in Warsaw as Associate Director - Network Operations. Lead global network operations, leveraging ServiceNow and ITIL for enhanced connectivity.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Security Operations
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 26, 2025

Join Moderna, a pioneering company revolutionizing medicine through mRNA technology, as an Associate Director - Network Operations. Lead global network operations, ensuring reliable, secure, and high-performing connectivity across all Moderna sites. Develop and enhance standard operating procedures, and drive the adoption of AI-driven network analytics and automation.

Requirements

  • 10+ years of experience in network operations, incident response, or IT service management
  • Proven leadership experience managing distributed teams, global operations, and on-call incident response processes
  • Deep expertise in network operations best practices, observability tools, and ITSM frameworks (ITIL, ServiceNow, JIRA, etc.)

Benefits

  • Quality healthcare and insurance benefits
  • Lifestyle Spending Accounts to create your own pathway to well-being
  • Free premium access to fitness, nutrition, and mindfulness classes
  • Family planning and adoption benefits
  • Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
  • Savings and investments
  • Location-specific perks and extras!

Requirements Summary

10+ years of experience in network operations, proven leadership experience, and deep expertise in network operations best practices