Associate Director, ServiceNow

The Associate Director, ServiceNow will translate complex business requirements into technical designs and solutions using ServiceNow, lead the overall architecture design and development of ServiceNow implementations, and provide technical expertise and guidance to the ServiceNow development team.

Requirements

• Bachelor's degree is required
• Minimum SEVEN (7) years of ServiceNow experience supported by ServiceNow certifications (e.g., CSA, CIS, CAD) and experience serving in an Architect and/or Project Management role
• Experience with Software Development Lifecycle methodologies, deliverables, and controls
• Expertise implementing multiple ServiceNow modules, preferably ITSM, ITOM, IRM, and/or SPM
• Experience working in an Agile environment

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend