Guidehouse

Associate Director, ServiceNow

Join Guidehouse as an Associate Director, ServiceNow in McLean, VA. Lead ServiceNow implementations, requiring 7+ years of experience and certifications. Benefits include health insurance, 401(k), and tuition reimbursement.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Incident Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management
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Certified System Administrator

Job description

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Posted on:
 
June 12, 2025

The Associate Director, ServiceNow will translate complex business requirements into technical designs and solutions using ServiceNow, lead the overall architecture design and development of ServiceNow implementations, and provide technical expertise and guidance to the ServiceNow development team.

Requirements

  • Bachelor's degree is required
  • Minimum SEVEN (7) years of ServiceNow experience supported by ServiceNow certifications (e.g., CSA, CIS, CAD) and experience serving in an Architect and/or Project Management role
  • Experience with Software Development Lifecycle methodologies, deliverables, and controls
  • Expertise implementing multiple ServiceNow modules, preferably ITSM, ITOM, IRM, and/or SPM
  • Experience working in an Agile environment

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend

Requirements Summary

Bachelor's degree required. 7+ years of ServiceNow experience. Experience with software development lifecycle methodologies and working in an Agile environment