Associate Director, Technology Operations (AIOps/NoOps)

At AIA, we're transforming our organization to be faster, simpler, and more connected. We're looking for an Associate Director, Technology Operations to lead the implementation of AI/ML-driven solutions and automate IT operations using self-healing systems and cloud-native practices.

Requirements

• Degree from a recognized University in Information Technology, Computer Science, Computer Engineering.
• Minimum 10 to 15 years of experience in IT operations, DevOps, SRE (Site Reliability Engineering), or a similar role.
• Hands-on experience with AI/ML models, data analytics, and automation tools (e.g., Splunk, Dynatrace, Elastic, ServiceNow, Kubernetes, Terraform, Ansible).
• Certifications in AIOps, DevOps, AWS/Azure/GCP, ITIL, or related fields are a plus. GenAI certifications (e.g., NVIDIA, Google, Databricks) is highly desirable.
• Proficiency in scripting (Python, PowerShell) and monitoring tools (Prometheus, Grafana, Datadog).

Benefits

• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.