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Collabera Digital
Associate Engineer
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 12, 2024
This application/operation support engineer role focuses on providing 24/7 support for end users, including incident management, troubleshooting, and documentation. The position requires strong communication skills, team work, and a willingness to adapt to varied shifts and work requirements.
Requirements
- Strong communication and interpersonal skills with clients
- Experience in creating bridges during incidents
- 2+ years of enterprise monitoring & alerting tools experience
- Minimum of 2 years of application support experience
Requirements Summary
2+ years of experience, strong communication skills, and experience with monitoring & alerting tools. 2 years of application support experience is needed
