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BT Group
Associate engineer (ServiceNow)
Join BT Group in Bengaluru as an Associate Engineer (ServiceNow). Configure ITSM/CSM modules, troubleshoot, and support users. Requires ServiceNow certification. Competitive salary and growth opportunities.
Direct Hire
Entry Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Customer Service Management
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
July 7, 2025
We are seeking a skilled ServiceNow resource to join our Business Migration team. The ideal candidate will have knowledge and experience of ServiceNow platform data configurations.
Requirements
- Configure ITSM and CSM modules, including creating custom SLAs, roles, domains, and inventory updates
- Troubleshoot bugs, fix defects, and support users of applications developed by the enterprise application development team
- Prepare technical documentation for newly defined process
Benefits
- Competitive salary
- Flexible work arrangements
- Opportunities for growth and development
Requirements Summary
Bachelor's/Master's degree in Engineering, ServiceNow Certified System Administrator, 2-4 years of experience in ServiceNow
