Associate, IT, Support (EUT Analyst)

MUFG Investor Services provides asset servicing solutions to the global investment management industry. We offer a diverse and dynamic network of offices across the globe, providing challenging and rewarding careers with opportunities for growth and development.

Requirements

• A Diploma/Degree in an appropriate IT discipline is preferred.
• Technical knowledge in Windows (10,11, Server), Azure Active Directory, Microsoft 365, Exchange, MS Teams, MDM, MAM, Auto Pilot, Intune, JAMF, Microsoft Virtual Desktop, Citrix XenApp, and Monitoring tools.
• Experience in technical support activities for laptops, desktops, smartphones, telephony, and networking.
• Working knowledge of ITIL processes
• Experience working with IT ticketing systems such as Manage Engine, JIRA Service Desk, or ServiceNow.
• Certifications in MCSE, Microsoft 365/Azure, AWS, CCNA and role-based certifications
• Experience in AWS Cloud platform.

Benefits

• Retirement Plan
• Generous Paid Time Off
• 401k Matching