MUFG Investor Services

Associate, IT, Support (EUT Analyst)

EUT Analyst at MUFG Investor Services (Kuala Lumpur). Provide IT support using ServiceNow ticketing, manage Windows/Azure/Microsoft 365 endpoints, apply ITIL processes. Requires IT degree, technical certifications. Competitive benefits included.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 4, 2025

MUFG Investor Services provides asset servicing solutions to the global investment management industry. We offer a diverse and dynamic network of offices across the globe, providing challenging and rewarding careers with opportunities for growth and development.

Requirements

  • A Diploma/Degree in an appropriate IT discipline is preferred.
  • Technical knowledge in Windows (10,11, Server), Azure Active Directory, Microsoft 365, Exchange, MS Teams, MDM, MAM, Auto Pilot, Intune, JAMF, Microsoft Virtual Desktop, Citrix XenApp, and Monitoring tools.
  • Experience in technical support activities for laptops, desktops, smartphones, telephony, and networking.
  • Working knowledge of ITIL processes
  • Experience working with IT ticketing systems such as Manage Engine, JIRA Service Desk, or ServiceNow.
  • Certifications in MCSE, Microsoft 365/Azure, AWS, CCNA and role-based certifications
  • Experience in AWS Cloud platform.

Benefits

  • Retirement Plan
  • Generous Paid Time Off
  • 401k Matching

Requirements Summary

A Diploma/Degree in an appropriate IT discipline, technical knowledge in Windows, Azure Active Directory, and ITIL processes, and experience in technical support activities