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Sutherland
Associate Manager – HRSS (Process Lead)
Associate Manager – HRSS (Process Lead) at Sutherland, Bogota. Lead HR Shared Services delivery, team performance & quality governance. 6-8 yrs HRSS experience, bilingual skills required. Competitive benefits included.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 10, 2025
Sutherland is seeking an Associate Manager – HRSS (Process Lead) to lead end-to-end service delivery, team performance, quality governance, and stakeholder engagement across multiple HR Shared Services processes. The ideal candidate brings strong leadership capability, deep HRSS functional experience, expert bilingual communication skills, and the ability to influence cross-functional partners across geographies.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
6-8 years of HR Shared Services / HR Operations experience, 2-3 years in a people manager or team lead role, strong leadership capability, deep HRSS functional experience, expert bilingual communication skills
