Join CHUBB as Technical Support Analyst. Serve as the primary point of contact for our agents, providing technical support and expertise on our sales and sales support applications.
Requirements
- 3+ years of experience working in a Technical Support / Help Desk environment.
- Excellent knowledge of end-user devices (e.g., iOS, Android, Windows, etc.).
- Excellent verbal and written communication skills.
- Bi-lingual advanced Spanish and English.
- Strong analytical and problem-solving skills.
- Strong customer service orientation and support skills.
- Ability to assist agents with various levels of technical knowledge.
- Solid knowledge of Microsoft Office (Excel, PowerPoint, Word) and Outlook.
Benefits
- Competitive salary
- Comprehensive health benefits
- Continuous learning: training programs and professional certifications
- Wellness initiatives