Associate Principal Engineer, ServiceNow Delivery Manager

We're Nagarro, a Digital Product Engineering company looking for an Associate Principal Engineer, ServiceNow Delivery Manager to join our team. As a remote worker in India, you'll work with our 17,500+ experts across 39 countries to build products, services, and experiences that inspire and delight.

Requirements

• 11+ years of experience
• Strong working experience in managing ServiceNow or equivalent enterprise platforms
• Strong knowledge of Application Support
• Strong knowledge of ServiceNow modules, workflows, and platform integrations
• Understanding of scripting languages like JavaScript and REST/SOAP APIs
• Working knowledge of ITIL framework (certification preferred)
• Familiarity with Agile tools like JIRA, Confluence, and Figma
• Excellent communication, leadership, and stakeholder engagement skills
• Ability to handle multiple priorities in a fast-paced environment
• Strong communication and leadership skills with a proactive attitude