A ServiceNow BSA is responsible for gathering requirements, developing illustrations, proposing scalable design and translating business requirements into ServiceNow technical requirements. They work closely with business stakeholders, administrators, and IT teams to analyze, support and deliver business-driven requirements.
Requirements
- Bachelor’s or master’s degree in computer science, IT, or a related field.
- 5+ years of experience as a ServiceNow BSA, including leadership roles.
- Strong expertise in JavaScript, and ServiceNow development frameworks.
- Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow.
- Proven experience in enterprise-wide integrations and ServiceNow architecture design.
- Experience in CI/CD, DevOps methodologies, and Agile/Scrum development.
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and inclusive company culture
- Flexible work arrangements
- Access to cutting-edge technology and tools