Spinnaker Support

Business Analyst - ServiceNow

Business Analyst - ServiceNow at Spinnaker Support, Denver. Design workflows, analyze requirements, create dashboards using Performance Analytics. 3-5 yrs BA experience required. Health insurance, PTO, flexible work.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 5, 2025

Spinnaker Support is seeking a Business Analyst - ServiceNow to bridge business needs with technical solutions on the ServiceNow platform. This role involves gathering and analyzing requirements, designing workflows, and ensuring successful implementation of ServiceNow applications to optimize IT and enterprise processes.

Requirements

  • Gather and analyze requirements
  • Design workflows and standard operating procedures
  • Conduct gap analysis and recommend ServiceNow-based solutions
  • Participate in testing phases
  • Maintain comprehensive documentation
  • Develop training materials and deliver sessions
  • Create dashboards and reports using ServiceNow Performance Analytics

Benefits

  • Health insurance
  • Retirement plan
  • Paid time off
  • Flexible work arrangements

Requirements Summary

3-5 years of experience as a Business Analyst, preferably with ServiceNow focus, and strong analytical and problem-solving abilities