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NewRocket
Business Analyst -ServiceNow ITOM
Join NewRocket as a Business Analyst - ServiceNow ITOM in India. Leverage ITOM skills, engage stakeholders, and enjoy official training & certifications.
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Operations Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 17, 2025
NewRocket, a global ServiceNow partner, is seeking a ServiceNow Business Analyst for their ITOM team. The role involves defining requirements, leading workshops, and ensuring ITOM implementations align with customer goals. The team offers official ServiceNow training, multiple certifications, and a collaborative environment. NewRocket is a recognized ServiceNow champion and creator.
Requirements
- Minimum 2+ years of experience with ServiceNow ITOM modules as a Business Analyst or Developer
- Strong understanding of ITIL processes
- Experience creating functional specifications, user stories, BRDs and process documentation
- Excellent stakeholder engagement skills
Benefits
- Official ServiceNow training
- Multiple ServiceNow certifications
- Collaborative work environment
Requirements Summary
2+ yrs ServiceNow ITOM experience, strong ITIL understanding & experience creating BRDs/docuements. Bachelor's degree or equivalent experience
