ITAM Content Analyst

ServiceNow is seeking a content analyst to participate in various content auditing activities, interpreting licensing terms, and ensuring a high-quality ITAM content library. This role involves creating and updating ITAM content documents, collaborating with stakeholders, and transforming data into actionable information for license management. The ideal candidate will have a passion for research, problem-solving, and innovative solutions.

Requirements

• Experience leveraging AI in content audits or process improvement.
• 2–6 years of experience in IT Asset Management.
• Hands-on experience in ITAM software or implementations.
• Knowledge of ITAM tools (e.g., IBM Maximo, Upkeep).
• Bachelor’s degree in IT or related field with good academic record.

Benefits

• Flexible work arrangements
• Equal opportunity employer