Business Analyst

Join NTT DATA and make an impact by working as a Business Analyst. The role involves working with internal and external clients to determine requirements and define solutions to address complex business, process, and systems problems.

Requirements

• Seasoned understanding of business practices and processes
• Excellent team player who displays good client service orientation with well-developed administrative and organization skills
• Seasoned expertise in specific systems, processes, and technologies
• Meticulous attention to detail whilst working under pressure
• Excellent verbal and written communication skills
• Seasoned process mapping technology knowledge
• Ability to build rapport and engage effectively with a variety of stakeholders
• Seasoned knowledge of project management methodology
• Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives
• Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes, and procedures, and presentations
• Seasoned working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint, and Visio
• Good understanding of systems generally used in a services organization, for example ServiceNow, Siebel, Remedy, SAP, EMS
• Seasoned understanding of and experience with ITIL (IT Infrastructure Library) and the application of ITIL tools within a service integrator

Benefits

• Opportunity to make an impact with a renowned company
• Diverse and inclusive workplace
• Chance to grow, belong, and thrive
• Competitive salary and benefits
• Professional development opportunities