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Schwarz
Business Analyst für ServiceNow Central Functions (m/w/d)
Join Schwarz as a Business Analyst for ServiceNow in Neckarsulm. Optimize HR solutions, collaborate with teams, and leverage ITIL knowledge. Fluency in German/English required.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 6, 2025
Schwarz IT manages the digital infrastructure and IT solutions for the Schwarz Group, specializing in IT platform selection and provision. The role involves collaborating with business analysts and process-oriented colleagues to optimize HR solutions using ServiceNow. The Business Analyst will act as a central point of contact for HR customer requests, aligning them with the platform functionalities.
Requirements
- Completed degree in Industrial (Computer Science) or vocational training with relevant experience in IT.
- Basic understanding of IT Service Management methodologies (e.g. ITIL).
- Structured, independent, solution-oriented.
- Good communication skills.
- Fluency in German and English.
Requirements Summary
Requires a degree in Computer Science or vocational training with IT experience. Basic IT Service Management understanding and strong communication skills
