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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Munich. Drive post-sales success, leverage AI, and enhance strategic account management. 10+ years in SaaS required.
The Mothership
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 1, 2025
ServiceNow is seeking a Customer Success Executive to drive post-sales activities and foster strategic alignment with key accounts, particularly within Enterprise, Industries, and Commercial sectors. This role focuses on accelerating customer journeys to success, ensuring predictable renewals, and maximizing the impact of ServiceNow on business transformation initiatives. The ideal candidate will leverage AI, lead relationship management, and drive strategic value across the customer.
Requirements
- AI integration & thought leadership
- Enterprise SaaS transformation & strategic advisory
- C-Level presence & relationship management
- Leadership expertise
- Strategic account management
- Business acumen & problem-solving
- Cross-functional leadership
- Operational & execution excellence
- Collaboration & communication
- Customer-centric mindset
- C-level German and English language skills
Requirements Summary
Experience with enterprise SaaS & strategic advisory. 10+ years management consulting experience. C-level influence, problem-solving & operational excellence are vital
