Business Systems Analyst IV

The UCF IT within Facilities and Business Operations is seeking a Business Systems Analyst IV to serve as a key strategic liaison between UCF IT and academic and central support units. The ideal candidate will have advanced analytical and problem-solving skills, a comprehensive understanding of complex business processes, and the ability to translate technical concepts into clear, actionable insights for non-technical stakeholders.

Requirements

• Serve as the primary liaison between UCF IT and designated academic or central support units
• Conduct comprehensive business process analyses to document current-state workflows
• Partner with business and academic leaders to define and document clear business needs
• Research, evaluate, and recommend technological and process solutions
• Develop detailed requirements documentation and process flow diagrams
• Identify opportunities for process automation
• Support business and academic leaders in developing comprehensive business cases
• Guide stakeholders through the IT governance and project intake processes
• Develop application and system rationalization plans
• Collaborate closely with the Project Management Office (PMO)
• Identify opportunities for continuous improvement within UCF IT
• Work in partnership with the IT Service Management (ITSM) and Performance Analytics teams
• Collaborate with the Organizational Change Management (OCM) and Technology Adoption teams
• Perform other duties as assigned

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance