MUFG

Capacity & Performance Engineer, VP

Capacity & Performance Engineer at MUFG (Jersey City, NJ). Manage infrastructure capacity, performance monitoring via Dynatrace/JMeter, ServiceNow ITOM, and SolarWinds. 5-10 yrs IT experience required. Competitive benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Event Management
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
Department - JobBoardly X Webflow Template
Service Portal
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Event Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 12, 2025

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Requirements

  • Strong background in IT Infrastructure Engineering, Capacity and Performance for Compute, Cloud, Storage and Network
  • Strong communication, presentation, and relationship building skills
  • Comfortable working with technology and business partners across the organization in a collaborative way
  • Hands on experience in Analyzing resource usage charts using TeamQuest
  • Experienced in capacity management and infrastructure engineering for distributed server environments, as well as network and distributed storage environments
  • Ability to develop advanced queries and reports for management on KPIs to improve the process effectiveness, efficiency, and data accuracy
  • Profile Application response times and business transactions/volume mix from production
  • Determine Capacity/ configuration to meet SLAs for projected business volumes
  • Monitoring Web Application Performance and critical application end user experience
  • Performance testing skills needed
  • JMeter hands on experience in scripting, enhancements/modifications to existing scripts, creating scenario’s and executing tests
  • Dynatrace hands on experience to perform connectivity tests and install agents, post maintenance windows
  • Create synthetic monitors, dashboards, and reporting
  • Ability to perform problem analysis on problems identified in Dynatrace
  • Incident Management – Reviewing all INCs assigned to APM & Capacity team and performing RCA, routing to the right teams if it is not related to application capacity or performance
  • Provide validation support leveraging Dynatrace monitoring during PRD changes
  • Support troubleshooting issues in lower environment (environment stabilization)
  • Assisting in optimizing application performance via tuning recommendations during PTE reviews and PRD support (requires deep understanding of application platforms and performance metrics, JVM, OpenShift, AWS insights)
  • Post Go live Production monitoring and report breaches in SLAs
  • ServiceNow hands on experience and navigate ITOM event management tool for review of incidents, alerts, and events
  • SolarWinds hands on experience and navigate in SolarWinds how to configure for monitoring and alerting

Benefits

  • Comprehensive health and wellness benefits
  • Retirement plans
  • Educational assistance and training programs
  • Income replacement for qualified employees with disabilities
  • Paid maternity and parental bonding leave
  • Paid vacation, sick days, and holidays

Requirements Summary

Bachelor's degree in Computer Science or a closely-related discipline, 5-10 years of experience in IT Infrastructure Engineering, Capacity and Performance for Compute, Cloud, Storage and Network