ServiceNow

CEG Business Manager

Join ServiceNow as a CEG Business Manager in Sydney. Lead cross-functional initiatives, leverage ServiceNow skills, and drive strategic growth. 10+ years required. Competitive salary and benefits.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Change Management
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 2, 2025

As a Business Manager, you will lead and execute high-impact, cross-functional initiatives both within the GEO and globally. You will partner closely with the GEO Leader to frame GEO-specific initiatives, distilling complex issues into actionable insights. Your role will involve identifying and prioritizing key business initiatives across various cross-functional teams, including GPC, Solution Consulting, Solution Sales, and Marketing.

Requirements

  • 10+ years of experience in business management, operations, or executive support roles.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Proven ability to align strategy with execution in customer-facing and services organizations.
  • Experience influencing senior stakeholders, driving strategic initiatives, and managing interdepartmental relationships.
  • Strong business & financial acumen, with experience in budget management, headcount planning, and investment tracking.
  • Expertise in data-driven decision-making
  • Strong understanding of change management methodologies and process optimization.
  • Ability to navigate complex, global environments, working across multiple geographies and time zones.
  • Excellent written and verbal communication skills, with a strong ability to craft executive-level reports and presentations.
  • Proven track record in project coordination, cross-functional collaboration, and operational execution.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Professional development opportunities

Requirements Summary

10+ years of experience, AI integration expertise, and strong business acumen