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Kelda Group Limited
Change Manager
Join Kelda Group as a Change Manager in Bradford. Lead IT change management using ServiceNow, ensuring ITIL best practices for seamless service delivery.
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
Yorkshire Water is seeking a Change Manager to lead IT change lifecycle management within the Technology function. This role involves managing and enforcing ITIL best practices to ensure efficient and timely implementation of changes, minimising disruption to services. They aim to provide high-quality water services to customers across Yorkshire and the UK.
Requirements
- Demonstrated experience in IT Change Management within an ITIL-aligned environment
- In-depth knowledge of ITIL v3 or v4 frameworks
- Excellent organisational, coordination, and stakeholder influencing skills
- Strong communication and engagement abilities
- Hands-on experience with ITSM platforms such as ServiceNow, Cherwell, or BMC Remedy
- Proven ability to assess technical risk and impact
- Experience in Change Management
- Must have a Basic Disclosure Check
Benefits
- Career enhancement and development
- Colleague well-being
- Genuine positive work experience
Requirements Summary
Experience in IT Change Management and ITIL, strong skills in communication and stakeholder engagement, and hands-on experience with ITSM tools (ServiceNow, Cherwell, BMC Remedy). A Basic Disclosure Check is mandatory
Apply now
Bradford
|
Greater Manchester
United Kingdom
Entry Level
Hybrid
Full Time
65000-65000 GBP/year
