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Palo Alto Networks
Channel Operations Specialist
Join Palo Alto Networks as a Channel Operations Specialist in Bangalore. Leverage ServiceNow skills to manage partner requests and data. Enjoy flexible work and wellbeing programs.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 19, 2025
Palo Alto Networks is seeking a Channel Operations Specialist to support the partner ecosystem. This role involves responding to partner requests related to the NextWave program, handling process enablement, and ensuring accurate partner data management. The company emphasizes collaboration, continuous learning, and employee wellbeing, fostering a supportive and flexible work environment.
Requirements
- 7+ years of experience managing, investigating, and resolving high-volume cases using email ticketing systems.
- Strong customer service skills and attention to detail.
- Effective communication and collaboration skills.
- Experience with G-suite, ServiceNow, and SFDC
- Experience with partner program components (e.g., onboarding, compliance, rebates)
Benefits
- Flexible Work Arrangements
- Employee Wellbeing Programs
Requirements Summary
7+ years of experience in customer service and resolving high-volume tickets. Strong communication, collaboration, and G-suite experience. Experience managing partner program components
