Palo Alto Networks

Channel Operations Specialist

Join Palo Alto Networks as a Channel Operations Specialist in Bangalore. Leverage ServiceNow skills to manage partner program requests, ensuring compliance and enablement.

ServiceNow Role Type:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 30, 2025

Palo Alto Networks is seeking a Channel Operations Specialist to support their global partner ecosystem. This role involves managing inbound requests related to the NextWave partner program, including data management, compliance, and partner enablement. The specialist will also be responsible for supporting internal partner ecosystem teams and collaborating with cross-functional groups to ensure effective program execution.

Requirements

  • 7+ years of experience managing high-volume cases
  • Strong customer service and communication skills
  • Experience with G-suite, ServiceNow, and SFDC
  • Experience with a partner program and its components (e.g., onboarding, compliance)
  • Demonstrated experience taking ownership of a business domain.

Benefits

  • Flexibility offered where needed
  • Wellbeing spending account
  • Mental and financial health resources
  • Personalized learning opportunities

Requirements Summary

7+ years experience managing cases, strong communication & customer service skills. Experience with SaaS solutions (G-suite, ServiceNow, SFDC) & partner program components required