Chief of Staff, Program Director - West Palm Beach

ServiceNow is seeking a seasoned program director to lead the end-to-end management, development, and ramp up of our operational launch in West Palm Beach. Reporting to the SVP of Global Business Services, this role will drive cross-functional alignment, governance, and delivery excellence—ensuring our launch in West Palm Beach reflects ServiceNow’s brand, culture, and future-of-work vision.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Proven ability in leading large-scale, cross-functional programs with complex dependencies on time and within budget
• In-depth experience managing high profile, multi-million-dollar budgets
• Solid background in corporate real estate and construction management, with experience working with interior design firms to develop concepts into functional, scalable environments that translate to brand and culture
• Knowledge of workplace enablement, hybrid work models, and employee experience design
• Excellent communication skills and executive presence, with the ability to tailor messaging to executives, project teams, and employees

Benefits

• Relocation support and options