ServiceNow

Chief of Staff, Program Director - West Palm Beach

ServiceNow Chief of Staff/Program Director in West Palm Beach. Lead operational launch, cross-functional programs, AI integration, real estate/construction management. 10+ yrs experience, bachelor's degree required. Relocation support offered.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Governance, Risk, and Compliance
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 4, 2025

ServiceNow is seeking a seasoned program director to lead the end-to-end management, development, and ramp up of our operational launch in West Palm Beach. Reporting to the SVP of Global Business Services, this role will drive cross-functional alignment, governance, and delivery excellence—ensuring our launch in West Palm Beach reflects ServiceNow’s brand, culture, and future-of-work vision.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Proven ability in leading large-scale, cross-functional programs with complex dependencies on time and within budget
  • In-depth experience managing high profile, multi-million-dollar budgets
  • Solid background in corporate real estate and construction management, with experience working with interior design firms to develop concepts into functional, scalable environments that translate to brand and culture
  • Knowledge of workplace enablement, hybrid work models, and employee experience design
  • Excellent communication skills and executive presence, with the ability to tailor messaging to executives, project teams, and employees

Benefits

  • Relocation support and options

Requirements Summary

10+ years in strategic program management, corporate operations, or workplace transformation, with at least 5 years in a leadership role managing large-scale office projects, local expertise in Florida’s business, real estate, community and lifestyle environment, Bachelor’s degree in business, real estate, engineering, architecture, or related field