ServiceNow

Chief Transformation Officer, (CTO) CRM

Join ServiceNow in Amsterdam as Chief Transformation Officer (CTO) CRM. Lead AI-driven transformations, leveraging ServiceNow expertise. 15+ years in tech required. Competitive salary and growth opportunities.

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The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
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Job description

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Posted on:
 
August 21, 2025

ServiceNow is seeking a Chief Transformation Officer (CTO) to drive business outcomes through innovative AI-enhanced technology, especially on the NOW platform. This role involves leading CXO engagements, building strategic product and GTM strategies, and providing product/marketing feedback to Engineering and Field Marketing teams. The successful candidate will mentor internal teams and global field communities to accelerate transformations.

Requirements

  • 15+ years of experience in Senior leadership roles leading large, cutting-edge technology organizations
  • Deep CRM expertise and ServiceNow as the leader in CRM
  • Fluent in CRM’s business value
  • Experience leading business transformations at scale specializing in CRM
  • Extensive experience with SaaS/PaaS and ServiceNow products

Benefits

  • Competitive salary
  • Opportunity to join a rapidly growing company
  • Collaborative work environment

Requirements Summary

15+ years of senior leadership experience in tech; deep CRM skills; fluency in CRM & ServiceNow values. Experience leading big CRM transformations is also essential