Circuit Provisioning Operations Engineer

The Circuit Provisioning Operations Engineer will manage network incidents, troubleshoot Edge/IP network issues, and handle circuit ordering/verification. This role requires a proactive individual with attention to detail, effective communication, and problem-solving skills.

Requirements

• Hands-on experience diagnosing and resolving Edge and IP network issues
• Strong background in incident handling, ticket management, and escalation processes
• Proficiency in using network monitoring and incident management tools such as SolarWinds, Splunk, or ServiceNow

Benefits

• Medical provided through Cigna (PPO, HSA, EPO options)
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law