UWM

Cisco Voice Admin

Join UWM as a Cisco Voice Admin in Pontiac, MI. Leverage ServiceNow for ticketing, support Cisco Call Manager, and enjoy great benefits like PTO and wellness perks.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 17, 2025

We have an exciting opportunity for a Unified Communications Administrator to join our team of experts and be involved in the rare opportunity to support a new facility and all of United Wholesale Mortgage’s operations.

Requirements

  • Computer-related degree or equivalent experience
  • 3+ years of experience in Information Technology
  • 2+ years of experience with Cisco application administration
  • Experience with Cisco Call Manager and Unity Connection
  • Strong working knowledge of TCP, UDP, SIP and VoIP
  • Configuring, troubleshooting and maintaining networking systems
  • Strong Microsoft Office experience (Word, Excel, PowerPoint)
  • Experience working in ticketing systems (ServiceNow)

Benefits

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Requirements Summary

3+ years of IT experience, 2+ years of Cisco application administration experience, computer-related degree or equivalent experience