Client Account Supervisor - NEW ORLEANS, LA

Client Account Supervisor role responsible for making tech service delivery seamless for a major client. Manage operations, lead a team, and innovate solutions.

Requirements

• 2+ years in delivery service or operations, preferably in technology services
• Supervisory experience leading teams to strong results
• Bachelor's degree in business operations or related field preferred (or equivalent hands-on experience)
• Proficiency in MS Office, Outlook, SharePoint, ERP, workforce management tools, and cloud-based systems (SAP & ServiceNow are a plus!)
• Strong interpersonal and communication abilities
• Proven ability to handle challenges, make sound decisions, and manage employee issues effectively

Benefits

• Make an Impact: Your work directly shapes how a major client experiences our services
• Lead & Grow: You’ll be trusted to lead daily operations while building leadership and technical skills
• Collaborative Culture: Work with a supportive, high-performing team that values problem-solving and continuous improvement
• Stable Schedule: Enjoy a predictable Monday–Friday, 8–5 workweek