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ServiceNow
Client Director - AT&T
ServiceNow Client Director at AT&T (Addison, TX). Lead enterprise account strategy, executive relationships, and virtual teams. Requires 7+ yrs client mgmt, 2+ yrs director experience, ITSM/HR/Security sales background, AI integration expertise.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Operations Management
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 10, 2025
You will produce new business with a defined set of ServiceNow's largest existing accounts, AT&T. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.
Requirements
- 7+ years of experience in client management, and aligning account strategies to revenue opportunities
- 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
- Experience achieving sales targets
- Experience leading virtual or matrixed teams
- Ability to understand broad, macro-level business IT needs for a prospective client
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Requirements Summary
7+ years of experience in client management, 2+ years of experience as a Client Director, and experience in sales, leadership, and AI
