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ServiceNow
Client Director
Join ServiceNow as a Client Director in Tokyo to lead Google Cloud initiatives. Leverage ITSM and cross-functional skills to drive customer success and revenue.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Operations Management
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 24, 2025
ServiceNow is seeking a highly motivated and lead Client Director to drive and scale their Google Cloud business in Japan. The role involves managing customer relationships, leading virtual teams, and ensuring ServiceNow and Google Cloud alignment to support customer needs and drive revenue growth. It requires a blend of sales, strategy, and execution, with a focus on delivering value to customers.
Requirements
- 10+ years of experience in large client management
- 5+ years of experience as a Client Director or equivalent
- 5+ years of experience in IT Service Management, HR, Security Operations, Customer Service, or IT Operations Management
- Experience with hyperscaler co-sell sales motion and marketplace
Benefits
- Competitive salary
- Opportunity for growth
Requirements Summary
10+ yrs client mgmt. 5+ yrs in client dev. exp. IT mgmt. & cross-functional experience. Strong communication skills & business acumen
