Client Director FSI

ServiceNow is seeking a Client Director for its Financial Services accounts in Switzerland to lead executive relationship management and drive engagement at the C-level. The role involves developing account strategies, managing relationships with both ServiceNow's team and client-based clients, and delivering AI-powered platform-based solutions. Success depends on balancing short-term results with long-term client engagement and a customer-focused virtual team.

Requirements

• Experience applying or evaluating AI to enhance workflows and decision-making
• 7+ years of experience in client management, aligning account strategies with revenue opportunities
• 2+ years in a Client Director or equivalent role with track record of multi-million-dollar sales
• Strong point of view on industry trends and the ability to craft compelling narratives around digital transformation
• Excellent communication and executive presence
• Expertise in building and executing account strategies
• Proven ability to accurately forecast and achieve revenue targets
• Solid experience across IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management
• Strong leadership skills in managing virtual and matrixed teams
• Willingness to travel up to 50%
• Fluent in German and English

Benefits

• Competitive salary
• Comprehensive benefits package