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ServiceNow
Client Director FSI
Join ServiceNow as a Client Director FSI in Glattbrugg. Lead client relationships, drive IT Service Management sales, and utilize ServiceNow skills.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Operations Management
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 2, 2025
As a Client Director FSI, you will oversee executive relationship management for assigned accounts and lead virtual teams to support our most esteemed clients. You will provide strategic leadership to clients, build trust and deep multi-tiered relationships, and develop a clear roadmap to promote an outstanding customer experience.
Requirements
- 7+ years of experience in client management
- 2+ years of experience as a Client Director or equivalent role
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management
- Experience achieving sales targets
- Experience leading virtual or matrixed teams
- Ability to understand broad, macro-level business IT needs for a prospective client
Benefits
- Export Control Regulations: ServiceNow may be required to obtain export control approval from government authorities for certain individuals
- Accommodations: We strive to create an accessible and inclusive experience for all candidates
- Equal Opportunity Employer: ServiceNow is an equal opportunity employer
Requirements Summary
7+ years of client management experience, 2+ years of Client Director experience, and previous sales experience in IT Service Management
