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ServiceNow
Client Director Pharmaceutical
Join ServiceNow as a Client Director in Staines to lead pharmaceutical accounts, leveraging ITSM expertise. Requires 7+ years in client management. Competitive salary and growth opportunities.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Operations Management
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 5, 2025
We are seeking a Client Director Pharmaceutical to lead strategic relationships with existing accounts, manage executive relationships, and oversee virtual teams to deliver an outstanding customer experience.
Requirements
- 7+ years of experience in client management, and aligning account strategies to revenue opportunities
- 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
- Experience achieving sales targets
- Experience leading virtual or matrixed teams
- Ability to understand broad, macro-level business IT needs for a prospective client
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
Requirements Summary
7+ years of client management experience, 2+ years as Client Director, and previous sales experience in IT Service Management
