Client Services Technician

A ride-hailing company is seeking a Client Services Technician to provide IT support to end-users. This role involves fielding support requests, prioritizing tasks, and ensuring timely responses. The ideal candidate will have strong problem-solving skills, communication abilities, and a proactive approach to addressing user issues.

Requirements

• 1-3 years of experience in a similar IT Support role
• Analytical and problem-solving skills
• Excellent written communication skills
• Demonstrated time management skills
• Multitasking skills
• Observational skills
• Customer service skills
• Knowledge of commonly used software, hardware, and applications
• High-level knowledge of software, hardware, and applications

Benefits

• Pre-tax commuter benefits
• Employer-subsidized healthcare benefits
• Flexible Spending Account for healthcare costs
• Short- and long-term disability and life insurance
• 401k package