Client Support Specialist

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. As a Client Support Specialist, you will be the frontline connection between Sportradar and our clients—helping them succeed, resolving issues with confidence, and strengthening long-term partnerships.

Requirements

• Experience in customer support, technical support, or another client-facing role.
• Excellent written and verbal communication skills with strong attention to detail.
• A passion for sports—the ideal candidate follows major leagues and understands the rhythm of the sports calendar.
• Strong analytical and problem-solving skills; ability to troubleshoot issues logically.
• Proficiency with Windows and macOS.
• Ability to multitask effectively in a fast-paced environment.
• Flexibility to work nights, weekends, and holidays to support global clients.

Benefits

• A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding.
• Flexibility to manage your workday and tasks with autonomy.
• A balance of structure and autonomy to tackle your daily tasks.
• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.
• Global Employee Assistance Programme.
• Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).
• Online training videos.