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Sportradar
Client Support Specialist
Client Support Specialist at Sportradar (Las Vegas, NV). Provide frontline support to global sports tech clients, troubleshoot issues, strengthen partnerships. Requires customer support experience, excellent communication, sports knowledge, problem-solving skills, OS proficiency, flexibility for global hours. Benefits include collaborative environment, autonomy, wellness programs, training.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 8, 2025
We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. As a Client Support Specialist, you will be the frontline connection between Sportradar and our clients—helping them succeed, resolving issues with confidence, and strengthening long-term partnerships.
Requirements
- Experience in customer support, technical support, or another client-facing role
- Excellent written and verbal communication skills with strong attention to detail
- A passion for sports—the ideal candidate follows major leagues and understands the rhythm of the sports calendar
- Strong analytical and problem-solving skills; ability to troubleshoot issues logically
- Proficiency with Windows and macOS
- Ability to multitask effectively in a fast-paced environment
- Flexibility to work nights, weekends, and holidays to support global clients
Benefits
- Collaborative environment with colleagues from all over the world
- Flexibility to manage your workday and tasks with autonomy
- A balance of structure and autonomy to tackle your daily tasks
- Vibrant and inclusive community
- Global Employee Assistance Programme
- Calm and Reulay app
- Online training videos
Requirements Summary
Experience in customer support, strong communication skills, and a passion for sports
