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Pratt & Whitney - Internal
CMDB Analyst
Join Pratt & Whitney in Longueuil as a CMDB Analyst. Leverage ServiceNow CMDB/ITOM expertise to drive initiatives. Enjoy competitive benefits and career growth.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 25, 2025
We are a global leader in the aerospace industry, headquartered in Longueuil, Quebec, and are seeking a CMDB Analyst to support ongoing CMDB initiatives while adhering to the CSDM data model.
Requirements
- Act as SME in the ServiceNow CMDB and ITOM suite of applications
- Work with process owners to understand requirements, scope, based on deep ITOM / ITSM product knowledge
Benefits
- Pension and savings plan with employer contributions
- Group insurance program
- Opportunities for advancement (career progression)
- Merit or recognition program
- Health and wellness program, including virtual health care
- Recreational and sports club
- Nearby daycares
- Transportation accessibility or public transit program and free parking
Requirements Summary
Experience as a SME in ServiceNow CMDB and ITOM suite, deep ITOM / ITSM product knowledge
