CMDB Data Configuration Analyst

CMDB Data Configuration Analyst responsible for ensuring the accuracy, completeness, and consistency of the Configuration Management Database (CMDB).

Requirements

• Ability to obtain/maintain Secret clearance
• 10+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)
• Minimum of 3-5 years of experience in IT service management, with a focus on configuration management and CMDB administration
• Proven experience with CMDB tools (e.g., ServiceNow, BMC Helix, Micro Focus Universal CMDB)
• Experience with data governance principles and practices
• Experience with data modeling and database design
• Experience with IT automation and scripting (e.g., PowerShell, Python)
• Strong understanding of IT infrastructure components (servers, networks, storage, databases)
• Knowledge of IT service management (ITSM) frameworks, such as ITIL
• Proficiency in data analysis and reporting tools
• Familiarity with cloud computing technologies (e.g., AWS, Azure, Google Cloud)
• Understanding of API integrations and data exchange formats (e.g., JSON, XML)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Detail-oriented and highly organized
• Ability to prioritize and manage multiple tasks
• Strong documentation skills

Benefits

• Healthcare
• Wellness
• Financial
• Retirement
• Family support
• Continuing education
• Time off benefits