NTT DATA Services

CMDB DC Service Now

Join NTT DATA in Bangalore as a CMDB DC ServiceNow Specialist. Lead ServiceNow CMDB & ITSM implementations, requiring 5+ years of experience and ITIL knowledge.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
September 23, 2025

NTT DATA is seeking a CMDB DC Service Now specialist to lead the implementation of ServiceNow CMDB and ITSM modules. This role involves gathering requirements, designing and configuring ITSM modules, collaborating with infrastructure teams, and providing post-implementation support. The company values innovation, adaptability, and a focus on long-term client success.

Requirements

  • 5+ years of experience with ServiceNow platform.
  • Experience in greenfield or large-scale ServiceNow implementations.
  • Deep understanding of ITIL processes and ServiceNow alignment.
  • Strong hands-on skills in configuring ServiceNow modules and workflows.
  • Experience with CMDB Discovery, Service Mapping, and CI lifecycle management.
  • Familiarity with integrations using REST/SOAP APIs.
  • Strong analytical, documentation, and project management skills.

Requirements Summary

5+ years ServiceNow exp. Greenfield implementation experience. Strong ITIL knowledge. CMDB & Service Discovery skills required