AVASO TECH PRIVATE LIMITED

Configuration Management Database (CMDB) Manager

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Asset Management
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IT Service Management
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Integration Hub
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 30, 2025

AVASO TECH is seeking a Configuration Management Database (CMDB) Manager to oversee the integrity, accuracy, and effectiveness of their enterprise CMDB. The role involves leading operations, improving data quality, and overseeing discovery, reconciliation, and integration activities. It's a crucial position ensuring IT service management processes and the reliable source of configuration item information.

Requirements

  • Administer and evolve the CMDB
  • Cross-functional collaboration with ITSM, ITAM, change, incident, and problem management teams
  • Oversee regular audits and certification activities
  • Drive automation and integration
  • Champion continuous improvement
  • Demonstrated experience coordinating with business stakeholders
  • Strong analytical and problem-solving skills
  • Knowledge of cloud and automation tools

Requirements Summary

Bachelor's degree in a related field. 8-10 years exp. managing ServiceNow CMDB. ITIL 4 certification (CIS-CMDB or Technical Architect) is desirable