.svg)
foodstuffs
Configurations & Platform Analyst
Join Foodstuffs as a Configurations & Platform Analyst in Christchurch. Leverage ServiceNow for CMDB & ITOM, ensuring ITIL alignment. Benefits include health insurance & work-life balance.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Operations Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
August 25, 2025
Foodstuffs South Island Limited is seeking a Configurations and Platform Analyst to contribute to the health and maturation of their Configuration Management Database (CMDB) and IT Operations Management (ITOM) capabilities. The role involves designing, implementing, and optimizing ServiceNow solutions, ensuring alignment with ITIL best practices and operational excellence. The ideal candidate will be proactive, detail-oriented, and passionate about improving data quality and platform capabilities.
Requirements
- Strong background in ServiceNow administration, platform configuration, and IT operations
- Solid understanding of ITIL processes
- Strong analytical and problem-solving skills
- Familiarity with cloud-native infrastructure and automation frameworks
- Excellent communication skills
Benefits
- Equitable outcomes
- Additional paid parental leave
- Free period products
- Financial health checks
- Work-life balance support
- Southern Cross health insurance
- Discounts at local gyms
- Online wellbeing tools
- Prayer and privacy room
- Continuous learning and professional growth
- Access to training library
- Opportunities for social events
Requirements Summary
Strong ServiceNow administration & ITOps background. Solid understanding of ITIL. Analytical & problem-solving skills are essential
