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Devoteam
Consultant Support ServiceNow N1 (H/F)
ServiceNow Support Consultant (N1) at Devoteam, Casablanca. Resolve ITSM incidents, analyze tickets, improve processes. Requires CS degree, 1-2 yrs ServiceNow experience, French fluency. Career growth, training provided.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 13, 2025
We are seeking a ServiceNow Support Consultant to provide first-level support on the ServiceNow platform, receive, analyze, and resolve incidents, and participate in continuous improvement of ITSM processes.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or equivalent
- 1-2 years of experience on ServiceNow (support, administration, or functional usage)
- Good written and verbal communication in French
- Service mindset, rigour, and teamwork spirit
Benefits
- Opportunity to progress to Support N2 / ServiceNow Consultant roles
- Continuous training on the ServiceNow platform and its modules
- Dynamic environment within an international team
Requirements Summary
Bachelor's degree in Computer Science, Information Systems, or equivalent; 1-2 years of experience on ServiceNow; good written and verbal communication in French
