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Birlasoft Limited
Contractor
Join Birlasoft as a Contractor in Noida, leading ServiceNow development. Requires 6-8 years' experience in ITSM, HRSD, and custom integrations. Benefits include work-life balance and growth opportunities.
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Change Management
Configuration Management Database
Human Resources Service Delivery
IT Service Management
Incident Management
Integration Hub
Now Platform App Engine
Problem Management
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 17, 2025
Birlasoft is seeking an experienced SNOW Developer to lead the design, development, and customization of the ServiceNow platform to streamline business workflows and IT operations.
Requirements
- Expertise in understanding customer business needs and deciphering them for technical development in ServiceNow
- Specialization in designing solutions on the ServiceNow platform based on customer needs
- Experience in creating user stories or work breakdown structures to enable technical teams to work on deliverables
- Experience in ITSM, HRSD, and Portal development and design
- Experience in tracking work items and reporting progress to different stakeholders
- Strong experience in configuration of IT Service Management, Incident Management, Problem Management, Change Management, Release Management, Service Request, Service Portal, Service Catalog, Asset, and User Setup
- Strong development experience in ServiceNow (REST/SOAP Webservices, Java scripting, etc.)
- Experience in configuration of CMDB, Asset Management, and Orchestrations for SW Dist.
- Expertise in setting up ServiceNow ITBM – Project, Portfolio, Demand, Resource, and Finance
- Expertise in designing ServiceNow Reports and setting up Performance Analytics
- Experience in creating custom processes, custom 3rd-party integrations, and custom applications
- Demonstrated awareness of Best Practices of ServiceNow implementation
- Ability to work, lead, and manage a global team
- Experience in project management and understanding of contracts, etc., to lead project delivery
- Experience in coordination with different stakeholders to effectively deliver the project on time, within scope, and within budget
- Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
- Good English communication skills to communicate effectively with team members and customers
- Knowledge of ServiceNow upgrade, cloning, and working with ServiceNow HI support team
- Experience in setting up ServiceNow integration (LDAP/SSO, Email, Chat, etc.)
- Experience and knowledge of Domain separation implementation
- Experience in data segregation
Benefits
- Work-Life Balance, Healthcare, Financial Benefits, Performance Incentives, Flexible Work Arrangements, Opportunities for Professional Growth and Development
Requirements Summary
Bachelor's degree in computer science or related field, 6-8 years of experience
