Control Management Manager-ServiceNow, Deloitte Global Technology

The Control Management Manager-ServiceNow role is part of the Technology Control Management Team and reports to the Control Management Team Leader. The role involves working with a dedicated team to deliver Technology and Cyber Security controls processes using ServiceNow Integrated Risk Management modules.

Requirements

• Experience of IT and Cyber control testing and risk assessments using ServiceNow
• Proven ability to develop controls in ServiceNow or similar risk and control tooling
• An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001
• Cybersecurity and global experience background
• A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset)
• IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL certification an asset)
• Good understanding of Workflow, Scripting and IRM indicators in a ServiceNow deployment
• Detailed knowledge of current Deloitte security policies and technology standards
• Relevant industry verifications; such as CISSP, CISA, CISM, CRISC, ISO27032 Lead Cybersecurity Manager
• Good working knowledge of ServiceNow Integrated Risk Management module or other ServiceNow experience
• Ability to manage virtual teams in multiple time zones, culturally astute
• Be able to build key relationships across the GTS function and member firm network utilising excellent relationship management skills
• Ability to manipulate complex data
• Application development experience

Benefits

• A competitive base salary and variable pay opportunities
• A wide array of initiatives that differentiate us as a people-first organization
• On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as 'Deloitte Days', dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure