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ServiceNow
Sr. Technical Consultant, Risk & Resilience Expert Services
Join ServiceNow in Toronto as a Sr. Technical Consultant, specializing in Risk & Resilience. Leverage your ServiceNow IRM skills and certifications (CSA, CIS-RC) to drive customer success. Competitive pay and benefits included.
The Mothership
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Governance, Risk, and Compliance
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Risk and Compliance
Certified System Administrator
Job description
Posted on:
October 1, 2025
ServiceNow is seeking a Sr. Technical Consultant, Risk & Resilience Expert to join the Customer Outcomes team. This role involves configuring and implementing Risk & Resilience products, advising customers on best practices, and driving business outcomes. The company is committed to innovation and employee growth in a collaborative, inclusive environment.
Requirements
- Canadian citizenship
- Bilingual (English/French) – advanced proficiency in both spoken and written communication
- Active ServiceNow certifications (CSA, CIS-RC)
- 5+ years of ServiceNow configuration/development experience (including integrations)
- 3+ years of ServiceNow Integrated Risk Management (IRM) configuration/development experience
- Demonstrated ability to influence and consult with customers, providing thought leadership
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and SaaS technologies
- Proficiency in ServiceNow scripting (Glide Scripting)
- Strong interpersonal skills, customer-centric attitude
- Proven team player and team builder
Benefits
- Competitive compensation
- Generous benefits
- Professional atmosphere
Requirements Summary
Must be a Canadian citizen with advanced English/French fluency and ServiceNow certifications (CSA, CIS-RC). 5+ years of ServiceNow experience in IRM and web tech is needed. Strong communication and leadership skills are also vital
