We are seeking a Sr. Technical Consultant to join our Core Business Transformation Solutions team. As a technical expert, you will work with customers to optimize and leverage ServiceNow best practices, focusing on configuration versus customization. You will support engagements, advise customers, lead customer design workshops, and guide customers in completing required documentation.
Requirements
- At least 3+ years of configuring/developing ServiceNow.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations (i.e., HR Suite Certification, Legal Service Delivery Acceditation, Workplace Service Delivery Accreditation, Certified Application Developer, and/or completion of ServiceNow Supplier Lifecycle Operations (SLP)/Sourcing & Procurement Operations (SPO)/Accounts Payable Operations (APO) Learning Paths)
- At least 5+ years of configuration/development experience for complex, highly-capable, HR, Legal, Workplace/Facilities & Finance/Supply Chain technologies – inclusive of integrations and portals
- Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to customer HR, Legal, Workplace/Facilities and/or Finance/Supply Chain sponsors/stakeholders in solving business process and/or technical problems
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
- Strong understanding with leading HR, Legal and/or Workplace/Facilities and related systems and tools such as Workday, Oracle / PeopleSoft, SAP / SuccessFactors, UltiPro, Infor, SAP ERP, etc.].
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
Benefits
- Up to 50% travel annually
- Opportunity to work with a global market leader
- Access to innovative AI-enhanced technology
- Collaborative and distributed work environment